PiggyBank小豬銀行

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Dear Julie,

Thank you for sending me the report so quickly. I have read through it carefully, and before I pass it on to regional office, I just need you to clarify certain things which are not clear enough in the report yet.

Could you please let me know exactly what your growth estimates for the next year are? I need some figures here. Also, I was wondering if you could explain in more detail the stages of the project and how these stages are to be implemented. Would it also be possible for you to tell me who in your view is suitable to lead the project?

I would like the whole team at regional office to see this, so could you please make 15 copies? Do you think you could possibly have the copies bound professionally with some nice covers, to make a good impression? And would it also be possible for you to have the report translated into Chinese, Japanese and Spanish? I’ll need the copies and the translations by end of next week.

Many thanks for your hard work.

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Dear Frank,

We have recently been conducting tests on the Rose Soap product (number XYX123) and these tests have shown that the product may be very bad for the skin. As we do not want to take a risk with our customer’s safety or health, we need to carry out a product recall. For this reason, do you think you could return as soon as possible any stock of this item you have left unsold? I was also wondering if you could let me know the names and contact details of any of your customers who have bought this product within the last six months, so that I can contact them about this operation.

Please be assured that all costs of this product recall will be met by us. Your urgent cooperation in this matter is appreciated.