PiggyBank小豬銀行

回覆Email的程序:

1. 掌握來信的訊息:

   從來信中找出交代事項, 在關鍵字串上畫上底線, 一一編號.

2. 抓住回信的重點:

   回信中參照以下範例紅字, 按照事項的編號, 利用關鍵字串答覆.

    

Dear Macey,

Thanks for your email regarding your request for professional English training. Generally speaking, I think this is a good idea and one that would help to improve the company’s workflow. However, could you please supply me with more information so that I can make a proper decision about it? Could you tell me 1why you need the training and 2what topic and content of the training will be? Can you also let me know 3how long the training is going to last and where the training will be held? I would also like to know 4how much we are expect to pay for it and 5something about the company who is providing the training.

I look forward to hearing from you.

Dear Ken,

Thanks for your email and for your interest in my request for English training.

Regarding your question about1why I think I need the training, this is because I do not think my English level is up to the level of my business ability, and I would like to be more efficient. I believe if my English level were better, the company as a whole would benefit.

Regarding your query about2the topic and content of training, I would like to first focus on email writing, as that is the area where my improvement would most directly benefit the company. Further to your questions about 3how long the training will last, and where it will be held, the program I have in mind lasts 6 weeks, with 1.5 hour sessions held twice a week: 18 hours in total. The training will take place in my office in the evening. As per your query about 4how much we need to pay, I’m still talking to the company about this and will let you know when I have an answer from them. Finally, in answer to your question about 5the company providing the training, this company is ABC, a Taipei based consultancy firm, which specializes in delivery language consultancy programs to the professional market. They have an excellent reputation. I am attaching their promotional literature for you.

I hope this answers all your questions. If you need more information, please do not hesitate to let me know.

Best regards,

Macey